Mainland France :
If you are located in mainland France, nothing could be simpler:
You ordered with a customer account : In your customer account, go to your order and click on "Make a return" to start the procedure.
You ordered with a guest account : At the bottom of the page, head to the Customer Service section and select "Return my order". From this page, you can enter your order number (which can be found in your order confirmation email) and your email address. You will then be redirected to a page with your order details. Select "Make a return" to start the procedure.
We will pay the return delivery costs using a pre-paid label sent to you when your return is approved by our services. The return postage costs are free for up to one return per order
You then have a period of fourteen (14) days from the sending of your return request to send the products.
Outside mainland France :
f you are outside mainland France, you will be responsible for the return delivery costs. Contact us using the contact form on our website or by e-mail at support@lesgeorgettes.com to inform us of your request for a return, then: